Problems with Outbound Mail causing delays (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel.mchac.com.au
  • We are currently experiancing issues with our outbound mail server which has caused a delay in mail being delivered.

    We are working to resolve this and will update the status as soon as we are back to normal operation.

    Thank you for your co-operation.

    Cheers
    Support

  • Date - 14/08/2016 14:58 - 14/08/2016 16:05
  • Last Updated - 27/11/2016 02:06
Email Server issues (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel.mchac.com.au
  • Current error detected with the mail server on one of out hosting servers.

    Technicians have been alerted to this and are working to resolve ASAP.

    We will keep you updated.

    Support
    MCHAC

  • Date - 27/04/2016 04:44 - 27/04/2016 10:08
  • Last Updated - 27/04/2016 10:08
Server Maintainence (Planned) (Resolved)
  • Priority - High
  • Affecting Server - cpanel1.mchac.com.au
  • Hi All

    We Will be conducting maintainence on our network over the next 2 weeks to increase the stability and add additional redundency.

    Maintainence windows will be 4am - 7am

    During this time we will be having to restart services multiple times which will cause short periods of down time.

    We will hope to keep these outages to a minium and will intend to be completed by 7am.

    We thank you for your cooporation during this time.

    Cheers
    MCHAC
    Support

  • Date - 05/04/2016 04:00 - 14/08/2016 14:58
  • Last Updated - 05/04/2016 07:08
Temporary Service Disruption CPANEL1 (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel.mchac.com.au
  • Hi All

    Affecting our clients on cpanel1.mchac.com.au

    Temporary disruption to services for emergency maintainence.

    This will involve a short restart of all services down time no longer then 2 minutes.

    Cheers
    Support
    MC Hosting & Communications.

  • Date - 24/03/2016 14:36 - 05/04/2016 07:09
  • Last Updated - 24/03/2016 14:38
Network Outage. (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel1.mchac.com.au
  • We are currently experiancing an outage on some of our network.

    This is under investigation and we will update the status of this as soon as we have an update.

    We appreciate your understanding while we work to resolve the outage.

    Cheers

    MCHAC SUPPORT

  • Date - 07/11/2015 17:53 - 07/11/2015 20:35
  • Last Updated - 07/11/2015 20:36
Unscheduled Maintainence on our Storage Block (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel.mchac.com.au
  • Notice to All customers!!!!

    We have had to perform maintainence to move our block storage to another server to improve performance.

    This has been completed and resulted in a 3min outage during a restart to mount the new storage block.

    Appologies for any inconveniance caused.

    Regards
    Support Team
    MCHAC

  • Date - 12/09/2015 12:10 - 12/09/2015 12:30
  • Last Updated - 12/09/2015 12:35
Unplaned Outage (reported at 5.30pm) (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel1.mchac.com.au
  • We currently have a upstream network issue affecting all customers on our Cpanel1.mchac.com.au network. This is currently being investigates and we will provide updates as soon as we have more information.

    Regards
    MC HOSTING & COMMUNICATIONS
    SUPPORT

  • Date - 23/07/2015 05:30 - 23/07/2015 07:15
  • Last Updated - 23/07/2015 09:16
Intermittent Network Outages (Resolved)
  • Priority - Critical
  • Affecting System - Entire Network
  • We are currently experiancing intermitant network outages resulting in short periods of time where all services are unavailable. 

    This issue has been isolated to our upstream carrier and has been reported to them. 

    There is currently an investigation into the cause we ask that if you experiance issues sending or receiving Emails or accessing websites please wait 5 minutes and try again. 

    We will update this report once we have more information. 

    Resolution ETA : TBA 

    Cheers MCHAC Support Team

  • Date - 15/04/2014 11:59 - 17/04/2014 00:00
  • Last Updated - 21/05/2014 01:12
Network Upgrade (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel.mchac.com.au
  • We have a scheduled upgrade occuring on monday, we are hoping to keep the outages to a minimum however the will intemitant outages during the day. 


    This upgrade will ensure more flexability and give us the ability to grow our network in the future without interupting the services of our existing clients. 

    We hope you understand and please be assured that we endevour to cause as little interuption to services as possible. 

    Cheers 
    MC Hosting & Communications 
    Support

  • Date - 15/10/2012 08:30 - 15/10/2012 15:00
  • Last Updated - 15/10/2012 20:13
Maintainence (Resolved)
  • Priority - Critical
  • Affecting Server - cpanel.mchac.com.au
  • We are currently performing an update to an SSL Certificate on one of our servers this may affect some services on the following domain

    https://cpanel.mchosting.com.au

    the domain and SSL certificate is being brought into line with our new domain name and following this upgrade this server will be available through

    https://cpanel.mchac.com.au

    Thankyou for your understanding with this we hope it doesnt cause you any inconveniance.

    Cheers

    MCHAC Support

  • Date - 25/09/2012 23:21 - 26/09/2012 00:01
  • Last Updated - 25/09/2012 23:25
Network Maintenance (Resolved)
  • Priority - High
  • Affecting System - Full System
  • Network Maintenance will take place during the hours of 4:00am and 6:00am on Tuesday the 1st of May this will disable all services during this time.

    if your service doesnot automatically resume operation please email us at support@mchac.com.au

    Regards

    MC Hosting & Communications
    Support Team

  • Date - 01/05/2012 04:00 - 01/05/2012 06:00
  • Last Updated - 09/06/2012 01:13

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

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cpanel.mchac.com.au PHP Info
cpanel1.mchac.com.au PHP Info
Cpanel2 PHP Info